Management Information Systems

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Management Information Systems - MIS

When many people think of MIS they think of computers. It is true that they play an important part in helping you manage your business. But to Birchwood MIS involves the whole business processes and most importantly the people within.

Here are just some of the areas in which Birchwood is able to offer expert advice and help:

Computer Systems and Software
Often companies have computer and software in place but they do not match the operational requirements of the business and so remain unused or time consuming work-arounds are initiated to get over these problems.

Birchwood can help you make IT work for your business adding real value by saving time and providing information that is really useful to your business.

Finance
Not having the right financial information can be catastrophic for a business. Many businesses get into financial difficulties simply because they did not see them coming and did not have time to take avoiding action.

Simple, understandable and useful financial information is vital.

These include:

	Statutory Account
	Management Accounts
	Inland Revenue
	HM Customs & Excise
	Budgets and Stock Control
	Sales and Marketing statistics
	Bespoke analysis tailored to your industry and business

We can help you set up financial systems and models to give you the figures you require to manage your business effectively.

Sales & Marketing

	Do you use Customer Relationship Management (CRM) to find out what your customers want and keep them loyal to you.
	Do you really know who your customers are?
	Do you know were to find more customers that really want your product or service?
	Are you sure that your marketing & PR campaigns are working to maximum effect?
	Do you know what your competitors doing?

We are able to offer help in answering all of these questions and set systems in place to make the process a continual feature of your business.

Operational Management
As businesses expand or downsize operational practises which used to work perfectly well can become ineffectual, unwieldy and inefficient, which in turn can have an adverse effect on the quality of service or products offered customers.

Quiet often it is your customers who notice this problem first and may go to a competitor without you knowing why.

We can offer Operational Management advice and services to ensure your business is run in the most efficient manner thus giving your customers the highest quality service from your business.

Organisational Structure
As businesses grow their organisational structure usually grows in an organic way. This often leads to an imbalance in the business with some parts being overwhelmed while other are underused.

Inefficiencies are common with duplication of employment roles. Gaps are also common were an important part of the business is not being addressed at all.

We can help you by conducting a business process audit to ensure that the structure is fit to meet your aims, objectives and goals.

Benchmarking
Many businesses run into problems in achieving their goals because they do not set milestones and monitor their progress towards them. Sometimes in achieving one goal other parts of the business may suffer.

We use a powerful technique call the 'Balanced Score Card'. This enables you to set, monitor and achieve your business goals for the business as a whole without an increase in sales being unable to be met by dispatch for example.

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